Privacy Policy

1) Who we are

Impact Visual Branding
UK-wide service
Email: hello@impactvisualbranding.co.uk

2) What data we collect

We may collect:

• Name
• Email address
• Phone number
• Business name and business type
• Website or social media links you share
• Any information you submit through our forms or messages
• Basic usage data (e.g. pages visited) if analytics tools are enabled

3) How we collect it

We collect data when you:

• Submit a form on our website
• Message us via WhatsApp
• Call or email us directly
• Browse the website (cookies/analytics may apply)

4) Why we collect it

We use your information to:

• Respond to enquiries
• Provide quotes and deliver services
• Improve our website and customer experience
• Maintain internal records of conversations and requests

5) Lawful basis for processing

We process personal data under one or more of the following lawful bases:

• Legitimate interests (responding to enquiries and running our business)
• Consent (where you opt in to marketing or cookies, if applicable)
• Contract (when delivering services you request)

6) Sharing your data

We do not sell your data.

We may share limited data with trusted service providers only where necessary (e.g. website hosting, form tools, email services, analytics), and only for business operations.

7) Data storage and retention

We keep personal data only as long as needed for the purposes above. Typically, we retain enquiry data for up to 24 months unless you request deletion sooner.

8) Cookies and analytics

Our website may use cookies or analytics tools to understand traffic and improve performance. You can disable cookies in your browser settings. If we use tracking tools (e.g. Meta Pixel or Google Analytics), this may collect anonymous usage data.

9) Your rights (UK GDPR)

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing in certain cases

To make a request, contact: hello@impactvisualbranding.co.uk

10) Contact

If you have any questions about this policy or your data, contact:
hello@impactvisualbranding.co.uk